First Years At Foxwood Story on page 3! Council Launches the First MBA & MIS Winter Formal - inside

INSIDE THIS ISSUE   Show Me The Money! Our First Years at FoxwoodCasino Profiles on: Prof Salinger Prof Tom Davenport Regular features: Puzzle (this is a tough one!) Classified Ads Readers say THANK YOU through our Personals What is your name? Results of our Survey of Favorite Professors and Electives Students ACT with Faculty GPO Launches e-mail suggestion box SRB goes to Yale

We Did This

Chief Editor

Benjamin Ang

Editor / Vice President

J J Carpenter

Treasurer

Rami Habli

Writers and Photojournalists

Ann Motonaga

Annie Mendell

Cassandra Allen

Minh Phan

Nudrat Qidwai

Tolga Acarli

Layout Designers

Benjamin Ang

Sheri Yam

Come Join Us

We are always looking out for people who can write, edit, take photos, design, layout … whatever it takes to put together this newsletter.

E-mail us at [email protected], or call our voicemail number, 353-9999, ext 140-8146.

Thank you all for your many compliments and kind comments about the Spreadsheet this year. I've had the privilege of working with an excellent team. None of this would be possible without their hard work, creativity, talent and commitment.

Dear Spreadsheet Team,

Thank You for a Great 1998!

Special thanks and best wishes to our Investigative Reporter Cassandra Allen, who graduates this month.

And to you and the 1999 Spreadsheet Team,

All the Best for 99!

Benjamin Ang

Chief Editor

SRB at Yale

Continued from page 10

With Ben & Jerry's Purchasing Manager

As lunch ended, the second round of panel discussion started. There were a lot of students I ended up talking to as I saw them off and on during the different sessions of the day. I was finally convinced by some Wharton School students to join them in the "Growing Opportunities in Consulting Regarding Issues of Social Responsibility" panel. Aha! Yes! Some progress! We were crossing the border of just making conversation to the person sitting next to us. So I went along. I’ve always been intrigued by the profession of consulting. Alt.consulting, Brody Weiser and Community Wealth Ventures were on the panel. These consulting companies are geared towards working to be socially responsible. They primarily take on projects for those who cannot afford the high fees of consulting services, or service companies that are struggling to keep afloat. Arthur Andersen was there also and, believe it or not, even a giant like AA is devoting its resources to respond to the growing trend.

Finally, I joined the case discussion segment of the conference. I was dying to know how effective the case studies we do at school actually are. The MBA is such an intensive program that at certain times I lose track of what is happening outside the four walls of the school. I was in for a surprise. Almost everyone I talked to admitted to resisting case studies in school and now here was the Purchasing Director of Ben & Jerry looking for a solution to an up-coming problem. We were given a short case scenario, had to form groups (sounds familiar), come up with recommendations and present them. We had to do it without slides or transparencies though. By now a lot of things we do here at school started making sense. It was a blast.

I was reunited with the BU crowd at the reception sponsored by Nike. We met so many people from each end of the country. There were 4-5 people from University of Washington who had flown in on Friday and were scheduled to be back home Monday morning with a midterm to tackle in the afternoon. I cannot even begin to count where and how many people I ended up talking to. We all exchanged views, shared experiences, and discussed issues of mutual interest. Most of all, it gave me a chance to mingle with my own university mates. It is amazing how much you learn about each other without consciously trying.

Unfortunately, I had to leave early Sunday morning, so I could not attend the Sunday part of the conference. If you want to hear about it, talk to Andrew, Jodi, Randy or any of the others who were there. I am sure they will have lots to share. For me, as I was driving back, I tried to recap the event – I could not help but realize that this conference was not only very informative and fun-filled, but also an eye-opener.

SRB attendees: from UW and BU

Photos by Nudrat Qidwai

Show Me the Money

By Sheri Yam

What can be a stress reliever after midterms and presentations? Foxwood Casino! For the first year MBA’s, it was heading to Foxwood Casino for a couple hours of fun. The night was young and more than five filled cars took off into the heavy traffic of the Mass Pike and into Connecticut.

At the Casino, it started with an all you can eat buffet ranging from barbecue ribs, Chinese and Italian, to pies and ice cream. The dinner was accompanied by a band singing to the tunes of the 80’s and what was more interesting was that all of them knew and sang along.

The journey then started as groups gathered and separated to test their luck. Some started with the slot machines while others walked around eyeing every table. They were all looking for tables with five-dollar minimum bets. Even without those, it did not stop some of them. Luckily a five-dollar minimum section was found on the lower level and the majority headed there. Some individuals played games they never even heard before like Catch-a-Wave. Not before long even games of unfamiliarity became games of fun.

It is a game of luck but also a game of statistics and at the end the end of the night the Foxwood had the advantage and the only thing that the first years thought of was that we should have drawn up decision trees and probability tables.

Puzzling Leaders Answer the questions & then take the shaded letters

to unjumble the final puzzle!

Who is the CEO of Starbucks

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Who is the president of the Pleasant (Doll) Co.?

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A

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Responsible for one big merger.

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F

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The anchor of ABC

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The president of BU until June 1996

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The Moneyline anchor

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Secretary of State under Ronald Reagan

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Former manager from Fidelity

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E

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Telephone, telegraph, fax, computers, internet--all are part of:

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Disclaimer: The Spreadsheet provides this information "as is" without any warranty of any kind, either express or implied, including but not limited to the limited warranties of merchantability or fitness for a particular purpose. The Spreadsheet shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance oruse of this material.

Apartment for Rent

* Lease runs from Jan 1st - May 31st (option to continue until August

31st).

* Spacious studio with separate room for bed.

* Quite professional building - No Undergrads.

* Near Fenway right off of Bolyston.

* Only an 8-10 minute walk to SMG.

* A block from StarMarket.

* Minutes from Newbury and Lansdowne Street.

* $750 per month including heat and hot water.

Contact Aron at 262-5059 or [email protected]

Selling two fininacial calculators.

Brand;HP

Price;$50 and negotiable (Original price was $87)

Function; all financial calculations and printer in it.

Contact: [email protected], tel:617-739-8971 (Scarlette)

MOVING SALE

Everything must go by Dec. 14

Furniture

Household Items

You name it, I've got it!!!!

Call 617-770-0745

Email [email protected]

LISA, HEIDI, MARK: As a group revolved around the sports industry, I guess a cheer might be appropriate. But you know I'm too shy for that! I do want to thank you for all of your time, energy and patience and making the SPORTS MANAGEMENT ASSOCIATION such a success! I have learned a lot from all of you and am so glad that you were part of this great new experience! Thanks! Janet

Everyone who's graduating in December: Good luck!

Nalaka!

So many things have been said about Nalaka, our O/S, C and C++ T/A, however, do they truly reflect the impact this one single person has left on the MIS class of 99? Patient, devoted, sincere, intelligent, modest - all these words have been used to describe Nalaka, who is undoubtedly a priceless asset to the MIS class and to the program as a whole. We are saddened by his upcoming departure back to his home country but would like to thank him once more for being there early in the morning on Sundays or in the labs after a challenging C++ class. We sincerely appreciate the devotion, the creative PowerPoint slides and being available to us at ALL TIMES. Here's a cheer (Dr. Pepper of course) and a hurray to an outstanding T/A!

Good luck Nalaka.

MIS class of 99

Sign up for CD860 - Managing Professional Service Organizations

Due to popular demand, a second class has been opened for this course. But we need at least 20 people for the class to go on! And I really want to take this course! So if you want to learn more than the manufacturing and retail companies we usually see in cases, go TelReg 648524. Thanks!

Want to send a message to a colleague or professor?

Want to tell a joke?

Want to comment on something?

Say 'Thanks' or 'Hello'?

Now you can, for FREE!

Send it to The Spreadsheet Personals, [email protected], or drop a message in Minh Phan's mailfile by the 20^th of the month. Anonymous messages and nicknames are okay, but the Spreadsheet reserves the right to refuse offensive messages.

The Spreadsheet is published every month.

Marketing Club Sponsors Event with Area Head Hunters By Jackie Ecker   Do you know how you’re going to find a job after graduation? Does your resume accurately reflect you and your experience? On November 4th, 75 students received answers to these and more pressing questions in a talk sponsored by the MBA Marketing Association. Recruiters from two of the nation’s leading executive search firms, Mike Paddock from Russell Reynolds Associates, and Sam Pease from Heidrick and Struggles, shared their insights in a forum entitled "Building a Marketing Career, Starting Today."   Mike began the presentation by saying, "if you remember only one thing tonight, remember this. You are responsible for your career, so take responsibility and manage it appropriately."   Sam Pease also shared some important thoughts. For example, for those of us still unsure of what we want to do upon graduation, he suggested we look back on the accomplishments of our past. Then, evaluate what it was about those events that we enjoyed. Those attributes are qualities we should look for in a new career.   After Mike and Sam had spent nearly two hours answering everyone’s questions, the evening ended with pizza and soda in the MBA lounge. Hopefully, a few of these hungry students had gained a clearer outlook into their future business careers.
How many Ummmm's or Uhhhhh's are there in your presentations? Come To Toastmasters to learn some Tricks on how to be a Better Presenter.   Every Tuesday Room 212 5 – 6 pm Don't wait until the day before your presentation to Practice Your Presentation Skills		The Sports Management Association presents an informal discussion with Doug Logan, President and Commissioner of Major League Soccer - December 10th, 4pm, room 302.   Logan has overseen the most successful launch of a professional sports league in the history of American sports. His team-building approach to management is one of the keys to the league's success. He works with MLS investors and the league's management committee to develop the strategic vision for Division I professional soccer in the United States. Logan joined MLS with nearly 20 years experience in the sports and entertainment industry. Prior to joining MLS, Logan was a sports marketing and event management consultant with clients including National Basketball Association teams, National Hockey League teams, SMG Management Company and OCESA in Mexico.   All are welcome to attend! SMA Elections and a pizza party will follow.

Education: BA Yale, Ph.D. MIT Department: Finance/Economics Residence: Newton, MA Family: Married, 3 sons Research Interests: Telecommunications Industry, the effects of the 1996 Telecommunications Act on competition Looks up to: Thesis Advisor, Larry Summers, currently US Deputy Treasury Secretary

As a child, Professor Salinger’s dream was to become a major league baseball player. In fact when he was asked which college he wanted to attend during a family interview for his brother’s college admission, Professor Salinger responded by saying he didn’t need college because he was planning to be a major league baseball player. This dream never came to fruition. However, being good at math, Professor Salinger eventually chose Economics because he felt that it would combine his skill in math with an interest in public policy.     Despite a background in Economics, Professor Salinger teaches Statistics because he uses it extensively in his work and because he feels that it is fun to teach. In addition, Boston University feels it was important that students are exposed to instructors of different backgrounds so that they can understand how Statistics is used in different parts of business.     Q. What is the best thing about teaching? A. "When students learn." Q. The worst thing? A. "Grading."

Hypothesis testing, multiple regression, correlation coefficient…These are terms that many first year MBA’s fear. For cohort A, the professor that has been charged with insuring that we all understand the concepts behind those terms and many more is Michael Salinger.

Professor Davenport

By Ann Motonaga and Tolga Acarli

Between his day job as Director of the Research Center at Andersen Consulting and his evening job as Professor of the Thursday CD 750 class, Professor Tom Davenport found a few minutes to chat with us while he grabbed a quick bite to eat. The newest faculty member to join the MIS department shared his background, highlighted his current area of research interests, spoke of his family, and parted with some thoughts and wisdom for the students of BU.     He returns to Boston University, after having taught here in the early 1990’s, with a wealth of both industry and academia experience. He has also taught at Harvard University, where he earned his Ph.D. in Sociology, completing his dissertation in Organizational Behavior. Professor Davenport served as a faculty member at the University of Chicago and more recently at the University of Texas, Austin where he was Director of their Information Management Program. His industry experience includes consulting at CSC Index, Ernst and Young, and McKinsey & Company.     Recognized for his numerous academic articles, Professor
Davenport was the first to publish an article focusing on re-engineering in 1990, shortly followed by a book on the same topic in 1993. His recent publications include an article on Enterprise Systems featured in the Harvard Business Review. Currently, he is in the midst of completing his second book, this one on Knowledge Management.	writing – so it doesn’t feel like work at all! He spends his free time with his family – he has two sons ages 9 and 12. Looking forward, he would like to see some sort of integration between the research done at BU and the research currently underway at Andersen Consulting.
His current research topic encompasses the issues of "information overload" and how firms obtain value from systems that generate large amounts of information. He commented that we have too much information and too much knowledge to manage effectively. What we need is to give attention to these issues, rather than obtain more information. He expressed his feelings of firms not being able to receive the maximum possible value of information. ERP he points out, was a hot topic a few years back and many corporations have implemented such systems since. However, Professor Davenport believes companies are not getting the full potential from these systems. How do we turn data and transaction knowledge into something that will be useful?	Professor Davenport left us with a couple thoughts to ponder as we, the Class of 1999, prepare for new careers. He emphasized the importance of learning as much as we can during our tenure here at BU. As a full-time student, there are luxuries that come with being able to focus on just school – make full use of this. He also emphasized that learning is not about memorizing things, but rather about developing the methods to learn. It is this methodology that will prove vital in our new careers – the aptitude to learn the new stuff quickly and the ability to apply it.     We would like to thank Professor Davenport for taking time out of his busy schedule and giving up part of his dinner break to sit down with us. We welcome you to Boston University and look forward to learning more about Attention Management!
Asked what he liked to do in his free time, he commented that between his two jobs and his family, he has virtually no time for much else. However, he also said if he weren’t this busy, he wouldn’t know what else to do because he loves what he does –

What Is Your Name? By Minh Phan

December is here. Celebration time! For those who just started the MBA this semester, it is amazing that we made it through at times, I was not so sure about it myself. For those who are graduating, they must be having their own attack of nerves about what the outside world is going to be like. Just don’t forget, it is the Holiday Season and the time to enjoy. To whip up some fun, the MBA council came up with an idea to soothe our nerves and as an occasion to be looked back upon as a fun-filled memory. For them, it is their first attempt to organize an event of this magnitude. For us, it is time to put aside our worries, dress up and enjoy the night with great food, live music, and be around those who have been with us for the past year or are going to be together in the up-coming year. The council officers and other members have done a tremendous job of arranging the MBA Winter Formal. It has taken a lot of planning and is still undergoing major coordination efforts to bring the MBA community together. There is a certain theme prevailing as most of you have seen the invitations and posters, and the tickets that you have hopefully bought. Everything has been taken care of from within. The selection of the event location and the band was tedious but just the start of the enormity of this project. Take the designing of the invitations to stamping the tickets with numbers, all has been undertaken by the council in-house. The paper

work that can drive anyone up the wall has been handled as professionally as one can imagine. The alumni invitations were sent out in November. I could never have imagined how many people it took to pull this off if I had not seen it for myself.   Sarah Whitten from the Alumni office has been an active and efficient participant. She consolidated the alumni list from the past 3 years and took care of mailing out the invitations. I cannot say enough about the efforts of Janelle and Martha, both have done more than their part in helping the council make this event successful.   Depending on the next office holders, the event is hoped to be a regular feature in the school. This is just the first step of bringing the MBA students, alumni, faculty, and administrative staff at BU closer. Make sure you all attend. It will be nice to have a break while studying and by meeting the alumni it will constructively reinforce our determination to make it though the program with zealous and renewed energy.

Students for Responsible Business Thanks You

Thanks to everyone who has helped make SRB such a strong presence here at the School of Management by participating in SRB-sponsored events over the last year:

Case Competition

City Year Serve-a-thon

First Week Volunteer Day

SRB National Conference

Adam Anderson

Kate Hopkins

Claire Mengleberg

Lourdes Bilbao

Lisa Irelan

Eric Miller

Lynn Clark

Heather Karki

Susannah Morgan

Jackie Ecker

Heidi Lamoriello

Nudrat Qidwai

Carol Elder

Kate LaPine

Kate Murray

Amy Entler

Janet Lewis

Yasmin Shah

Mike Feinson

Mark MacGilchrist

Julie Smith

Jen Ferrell

Randy McNeely

Gina Woiteshek

Lori Fruit

Anna McQuiston

Thanks again! For more information about SRB contact:

Andrew Wolk, President

[email protected]

Jodi Lief, Vice President

[email protected]

Jason Baker, Treasurer, [email protected]

SRB at Yale

By Nudrat Qidwai

SRB pulled it off again. The organization arranged a conference at Yale, bringing together approximately 150 students from all over the country as well as Canada. I even ran into a student from the U.K. The conference ran from the 6th to the 8th of November. The first day was, as usual, just to settle in. BU showed a strong attendance this year. We were fifteen in all, who drove in at different times. I did not know everyone in our group, just Andrew (the SRB President) and Jodi.

After the regular horror of checking into a place where there is bound to be total chaos, I went to my room, not yet knowing who would be my roommate. After freshening up, I went downstairs, hoping to run into the two familiar faces. Tough luck! You really cannot find two people in a relatively small room where a hundred people are swarming around like bees. There was a business expo combined with the reception. Various companies had set up tables with their representatives to answer our questions. Not a job fair, it was a place to expand our horizons and probe into the unknown. It becomes very easy to forget that there are companies and organizations out there that are not "brand names" but are every bit as responsible, if not more, than the big ones.

At the reception I finally ran into Jodi and Andrew, along with the rest of the BU contingent. By now I was sure I did not know what exactly I would get out of this. Someone posed that question to Andrew and he said one thing that stuck to me throughout the day. He said "...it is an eye-opener…." At dinner we had a guest speaker, Joan Bavaria, the founding director and president of Franklin Research & Development. The dinner ended with us singing happy birthday, as SRB was "born" on the 6th of November.

The next day was packed with panel discussions, case interview sessions, and some more discussion groups. It started out with a welcome address by the Dean of the Yale School of Management, followed by keynote speaker A. E. Hotchner. Anyone know who he is? Want to take a wild guess? He practiced law for a short time, then joined the Air Force before becoming a freelance writer. However, he is not exactly known for those activities. He was sucked into a joint venture initiated by his long time friend to whom he was not able to say no. The friend is Paul Newman and the business venture is as you all know "Newman’s Own," which started out with a salad dressing and has stretched into the spaghetti sauce business. The speech was hilarious. He convinced us all that the venture was a series of accidents. This company not only makes its products from natural ingredients (no additional chemical preservatives) but also contributes its annual profits (in the neighborhood of ten million dollars) to charities. This is what SRB is all about.

Next came the panel discussions. There was quite a variety from which to choose. I decided to attend the one titled "The challenges of Corporate Leadership in Emerging Markets". It sounded interesting. On the panel were the executives from AES corporation, Praxair, and the Institute for Corporate and Government Strategies, Inc. They gave us an overview of what their companies were doing in developing countries and how they were not only investing in selling their products but also giving to the communities in the form of building schools, etc. They also touched upon what they had to counter abroad and how they operated without compromising their business ethics.

Noontime. Picking up the bag lunches, some of us made our way to check out the SRB internship program. Students who had participated in the SRB internship program last year shared their experiences. The stories were as original as they can get.

Continued on page 2

By Toby Gabriner

Two second year students (Toby Gabriner, Elizabeth Davis-Edwards) and one first-year student (Mani Rafii) have introduced a very exciting new student initiative called A.C.T. (Action, Change, Teamwork). A.C.T. is an organization dedicated to seeking out and harnessing the energy and commitment of proactive students who will work in tandem with faculty and administration to initiate positive change within Boston University’s MBA program. Toward that end, Toby, Elizabeth, and Mani (ACT Coordinators) have:

1. Presented to every cohort in the program to recruit pro-active students to serve as project leaders who are committed to acting to promote change through teamwork. They received almost 20 very strong applications for what was originally slotted as two slots. All applicants committed the following:

• An average of 2 hours per week of actual work on the initiative
• Regular meetings (which they will define) with their Project Team and/or A.C.T. coordinators
• Regular communication with A.C.T. coordinators.
• A one-hour meeting once a month with the Board of Advisors

2. Recruited proactive faculty, administration, Career Center, and Alumni Office representatives to serve on the Board of Advisors, which will meet once a month to support the project leaders and review the progress of each initiative. In addition to the ACT Coordinators and Project Leaders, the Board of Advisors consists of the following people:

• Associate Dean Janelle Heineke (GPO)
• Dean Lataif
• Martha Cohen-Barrett (GPO)
• Peter Kelly (Admissions)
• Sara Whitten (Alumni Office)
• Sharon Beldon (the new MBA advisor in the Career Center)
• Jennifer Lawrence (faculty representative)
• Anil Khurana (faculty representative)
• Michael Schwartz (faculty representative and head of the Curriculum Committee)
• Eric Miller (President of the Student Council)

This initiative will provide a framework and outlet by which all proactive students can work together with administration, faculty, and other proactive students to improve the BU MBA Program. They have joined this initiative because they believe that the BU MBA program is one of the finest in the country. They’re here to make it better.

The following students were selected; each of whom targeted their own initiative as listed below:

Melinda Katzman (2^nd year), Lucinda Moutou (1^st)

• Melinda has a concentration in health care and entrepreneurship. She has excellent project management skills and vision for the school as well as 20 years of experience as a RN!
• Lucinda has a background in web development at Fidelity Investments and even spent 2 years in Indonesia teaching English to kids and business-people. She has tons of energy and optimism as well as innovative ideas.

Goal - To pull alumni back to the school and make them feel connected with the MBA program through such initiatives as more communication, events, etc. This will result in more updated and willing alumni contacts for current students, and a better system to keep in contact with MBA friends for alumni.

Randy McNeely (2^nd year), Samara Habib (1^st year)

• Randy has been involved in ACT since its inception, is concentrating in Health Care Management, and has an uncommon ability to envision "what could be".
• Samara Habib has a background in planning and development and research and adds strong project management and implementation skills to the team.

Goal - To use IT and the web as a tool by which to improve upon the camaraderie and communication within the BU community.

Andrew Wolk

Andrew is planning to be an entrepreneur and has been a distinguished leader in the BU MBA community; most notably as the President of SRB, the leader of the case competition. Andy adds a dynamic combination of vision and implementation skills as well as strong organization and leadership to the team.

Goal - To build a structured system around which students can tap into the knowledge of other students regarding the job/internship search

Puzzle answers from page 3:

Howard Schultz, Pleasant Rowland, Warren Buffet, Ted Copple, John Silber, Lou Dobbs, George Schultz, Peter Lynch, technology

Who’s The Students’ Pet?

By Cassandra Allen

The Spreadsheet conducted a survey of second year and part-time students to determine the favorite class and favorite professor. Our aim in conducting this survey is to provide fellow students with information about which classes they feel have been the "best" because of the professor or because of the course content. This is meant to provide you with information to make an educated decision when selecting classes. It looks like GSM students prefer professors who are good teachers who can communicate the subject matter in an inspiring and challenging way.

The top professors and why students like them

(with one vote) were:

Paul Berger – "Teaching style."

Joseph Cherian - "Great professor, great person."

Bob Danforth

John C. Henderson

Len Johnson – "Excellent professor."

Robert Leone – "because he connected all disciplines of business into one coherent whole and was very Inspiring."

Allen Mottur - "He has style and energy."

Michael Schwartz – "He cares about people."

Don Smith - "Great professor, great person."

Bruce Weinberg

Yael Ziff – " Favorite because he was open and supportive."

With more than one vote:

Zvi Bodie –

"Excellent teacher."

"Good teacher."

Janelle Heineke –

"She really cares – I almost consider her part of my family."

"Incredible teacher."

Bill Kahn – "Committed to education. He was compassionate."

Jennifer Lawrence - "Quality and discipline."

David Peitit - "Great professor, great person."

Favorite classes

were as follows (no one class received more than two votes):

Leadership OB848 (in the summer with Yael Ziff and Tim Hall

Entrepreneurial Management MG853 –

"Just great in general. It was a well structured class."

"Excellent guest speakers."

Corporate Finance FE820

Marketing Research MK852 (with Bruce Weinberg)

Money & Capital Markets FE822 (with Don Smith)

Services Marketing MK857

Starting New Ventures MG852

Investments FE823 (with Jeffrey Heisler)

Negotiations OB853 (with Tom Anastasi)

Real Estate Management MG835 (with Keith Munsell) – "We explored the tax aspects."

Consumer Marketing MK856 (with Wendy Schneiner)

International Financial Management FE827 (with David Peitit)

Electronic Music (at SFA)

Legal Environment of Business MG861 (i.e. Business Law with Jeffrey Miller)

Now I bet you’re wondering, who the professor was with the most votes.

The winner is . . .

Don Santini

"Funny."

"He's a talented teacher."

"He knows the subject perfectly but most importantly, he knows how to transmit his knowledge and is fun."

"He challenged me to do my best . . . although I’m usually pathetic."

GPO's e-mail suggestion box

By Professor Janelle Heineke

The Graduate Programs Office is working diligently to keep in touch with all GSM students and to understand what can be done to make our experience here at the School of Management as positive as it can be.

To promote both effective communication and continuous improvement, the GPO has created an E-mail "suggestion box" for MBAs and MS/MIS students. The e-mail address is: [email protected]

This e-mail alias will forward your ideas, suggestions, concerns, and feedback (both negative and positive) to all of the advisors (Martha Cohen Barrett, Sally Locke, Chemene Webber, Brigitte Bowen Cordero, Maxine Milstein); Peter Kelly, the Director of Admissions; and to Dean Heineke.

The GPO will be responsible for forwarding on to other services within the School ofManagement, including the Career Center, Computer Support Services, the Copy Center, etc., for working with those departments to address concerns, and for getting back to students about how their concerns are being addressed.

The e-mails that come in to mbaforum are available for students to view on the student Mac located next to the syllabi and instructor evaluation books in the Graduate Programs Office.

The GPO wants this to be a constructive way for all of us at GSM to collaborate to improve our programs and services and the experiences students have here. They're looking forward to hearing from you!